Using wiki technology in a blended learning environment

The reality

Abstract

The rapid pace of change in the area of Information Technology means that innovative ways are needed to provide effective teaching and to engage and support learners. This paper focuses on the use of wiki technology in the context of a blended learning environment in a tertiary institution, and considers the research question, what are the issues when using wiki technology in a blended learning environment? A longitudinal case study methodology has been used to report on the use of wiki technology as a course delivery mechanism. This case study revealed that while course content has significant views, students are reluctant to update or contribute to course content and that a wiki navigation structure is complex and an inhibitor to learning. The six year case study also reveals a wiki is not necessarily a quick solution for content creation.