Going live

Building academic capacity in blended learning using web-conferencing technologies

Abstract

This paper reports on a current initiative at Queensland University of Technology to provide timely, flexible and sustainable training and support to academic staff in blended learning and associated techno-pedagogies via a web-conferencing classroom and collaboration tool, Elluminate Live!. This technology was first introduced to QUT in 2008 as part of the university's ongoing commitment to meeting the learning needs of diverse student cohorts. The centralised Learning Design team, in collaboration with the university's department of eLearning Services, was given the task of providing training and support to academic staff in the effective use of the technology for teaching and learning, as part of the team's ongoing brief to support and enhance the provision of blended learning throughout the university. The resulting program, "Learning Design Live" (LDL) is informed by Rogers' theory of innovation and diffusion (2003) and structured according to Wilson's framework for faculty development (2007). This paper discusses the program's design and structure, considers the program's impact on academic capacity in blended learning within the institution, and reflects on future directions for the program and emerging insights into blended learning and participant engagement for both staff and students.