Emergency responses to teaching, assessment and student support during the COVID-19 pandemic

Abstract

Under COVID-19 conditions higher education institutions responded rapidly with technological solutions to maintain teaching and assessment for students and to adjust support mechanisms to compensate for the lack of face-to-face interaction with students. Using critical reflection as a research method, this paper captures the experiences of three education developers from different institutions to business as usual in the context of emergency remote teaching. The authors utilise the Substitution, Augmentation, Modification, and Redefinition (SAMR) model of technology integration as a conceptual frame to compare their institutions’ approaches to educational delivery during the pandemic. Additionally, the authors reflect on student diversity, inclusion and equity during the period of emergency remote teaching.