Understanding the impact of ChatGPT in education

Exploratory study on students’ attitudes, perception and ethics

Authors

  • Chee Ling Thong UCSI University
  • Russell Butson University of Otago
  • Lim WeiLee UCSI University, Malaysia

DOI:

https://doi.org/10.14742/apubs.2023.461

Keywords:

AI Tool, ChatGPT, Higher Education, High School

Abstract

With the advent of Artificial Intelligence (AI) in educational settings, particularly the integration of tools like ChatGPT, research on the impact of ChatGPT in education becomes a critical and timely endeavor, especially when it includes insights from students rather than just teachers. This exploratory study aims to examine students’ attitudes, perceptions, and ethical concerns towards AI integration in learning environments by directly engaging 60 students from diverse geographical regions and educational background.  The sample includes students from urban higher education and suburban high school. The study is founded on a quantitative research design and cross-sectional survey methodology. The findings reveal a clear digital divide in AI usage, with urban students demonstrating more engagement with ChatGPT for educational purposes than their suburban counterparts, thereby unveiling an underlying disparity in technological access. Ambiguity prevails among students about distinct functionalities and benefits of AI language models like ChatGPT, hinting at the need for clearer elucidation of AI’s unique capabilities. Ethical concerns also emerge, especially regarding AI accuracy and the potential for misuse leading to a decline in critical thinking skills. However, despite these challenges, students generally express optimism about the future refinement and widespread application of ChatGPT. In conclusion, this study underscores the importance of promoting digital inclusivity, establishing clear ethical guidelines, and striving for continuous improvements in AI accuracy, all while maintaining student-centric approach. Future direction suggests a focus on enhancing digital inclusivity, ethical considerations, AI accuracy and educational strategies around unique functionalities of AI tools.

Author Biographies

Chee Ling Thong, UCSI University

About Thong (Chloe)

I am Associate Professor at Institute of Computer Science and Digital Innovation (ICSDI), UCSI University Malaysia. I have been actively working on IT innovations to solve real-life problems using app development and successfully completed a number of research projects including Mobile Bus App (for campus shuttle bus tracking) and Mobile Travel App (for multiple trips monitoring during covid-19 pandemic era). In 2021, I was awarded the “Product Innovation and Commercialization Award” by the university.   

I am a visiting scholar of University of Otago, working with colleagues in higher education department (HEDC) on a doctoral co-supervision tool developed by researchers in Otago. My community services include Journal reviewer for reputable journals such as Elsevier, International Journal of Mobile Communication (IJMC) and IEEE journal. In addition, i was appointed as the program board member for HCI International (2022 and 2023). 

Russell Butson, University of Otago

I am a senior lecturer in higher education and educational technology. My research is focused on the evolving ‘wicked’ problems associated with the changing nature of 21st century education. I deploy methods that are applied in nature and draw heavily on the use of digital devices and sensors to capture naturally occurring data. In line with my research, my teaching and supervision work is focused on liberating and empowering students to become authentic, critical, innovative thinkers who can recognise and address these problems.

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Published

2023-11-28